1Acceptance of Terms
By accessing or using MR. SEAFOOD MARKET services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2Account Registration
To place orders, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 18 years old to create an account.
3Orders and Payments
All orders are subject to availability and confirmation. Prices are displayed in Egyptian Pounds (EGP) and include applicable taxes. We accept various payment methods including cash on delivery, credit/debit cards, and mobile payments. Once an order is confirmed, cancellation may not always be possible.
4Delivery
We strive to deliver your orders within the estimated timeframe. Delivery times may vary based on location, traffic, and order volume. You must provide accurate delivery information. If you are unavailable to receive the order, re-delivery charges may apply.
5Product Quality
We are committed to providing fresh, high-quality seafood. All products are carefully handled and stored. If you receive a product that does not meet quality standards, please contact us immediately for a replacement or refund.
6Refunds and Returns
Due to the perishable nature of our products, returns are only accepted for quality issues. Refunds will be processed within 5-7 business days after verification. Contact our customer service within 24 hours of receiving your order to report any issues.
7User Conduct
You agree not to: use the service for any unlawful purpose, attempt to gain unauthorized access, interfere with the service operation, submit false information, or engage in any activity that harms other users or our business.
8Intellectual Property
All content on our platform, including logos, images, text, and software, is owned by MR. SEAFOOD MARKET and protected by intellectual property laws. You may not use, copy, or distribute any content without our written permission.
9Limitation of Liability
MR. SEAFOOD MARKET shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for your order.
10Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified terms.
11Governing Law
These terms are governed by the laws of Egypt. Any disputes shall be resolved in the courts of cairo, Egypt.
12Contact Information
For questions about these Terms of Service, please contact us at mr.seafoodeg@gmail.com or visit our store.